Customers love our products ...
In a recent conversation with a customer in Detroit, they coined the term Blue Brick when referring to our fiberoptic transceivers. At first, we were caught off-guard and concerned that they meant our products were "boat anchors," but then they said:
Then another customer in South Carolina shared their experiences with the purchase and deployment of our FiberLoop III networking equipment.
When we shared the Blue Brick story with this customer, they said:
That comment about our instruction manual highlights something else that we consider important at H&L Instruments. We attach a lot of value to thorough and user-friendly documentation, and if a customer ever has a question that is not answered in the manual, or cannot find some information, we encourage them to let us know so we can provide the information, answer their questions, and update the documentation to avoid future frustrations. There is nothing more annoying than needing some critical piece of information and finding it missing or buried in some obscure location in the documentation.
Our customer in South Carolina continued ...
These testimonials, and others like them, underscore the rugged reliability of H&L Instruments products and our commitment to using top-quality components. We have equipment in operation all over the world including the wilds of South America as well as other extreme, remote locations. We build all of our equipment to be as robust and trouble-free as possible. At the same time, H&L Instruments reinvests a huge portion of company profits back into R&D, so we are constantly researching and improving our products to deliver the very best service in some of the most severe environments in the world.
Our customer concluded by saying:
For a quotation or information about one or more of our products, call or send us e-mail. We would love to hear from you.